User question
Hello.
Please tell me what to do with a disabled mouse wheel. We reinstalled Windows and now the mouse partially does not work: the arrow runs across the screen, the left and right buttons work, but scrolling through the wheel does not work (you have to drag it with the pointer, which is inconvenient). We tried to connect another mouse to our computer - the same story (our mouse works on another PC) ...
What to do in this case, why the mouse does not work completely?
PS: we went into the mouse settings in the Windows control panel - but there is no "Wheel" section at all, in which you can set how many lines to scroll the page (although it used to be!).
Hello!
The problem described above is quite typical, and most likely it is associated with a lack of drivers (probably for some kind of universal serial bus USB-ports controller, or for the mouse itself (which is less likely, judging by the description)).
In the article I will consider both the user's question and other reasons for this behavior of mice ...
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By the way, if your mouse does not work at all, I recommend that you read this instruction: //ocomp.info/ne-rabotaet-myish-chto-delat.html
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Reasons due to which the wheel does not work
(the mouse twitches and slows down)
1) The drivers were not installed (or "flew")
Perhaps checking drivers is the first thing to start with (especially if your problem coincides with the description of the question, see above). To do this, open device Manager .
Reference! To open the device manager: press the Win + R key combination and enter the devmgmt.msc command, click OK. An example is shown in the screenshot below.
Launching Device Manager - devmgmt.msc
The screenshot below shows the "picture" that usually happens after reinstalling Windows (by the way, in newer Windows operating systems, drivers are installed automatically on many devices). Please note that all devices for which no drivers were found will be located in the tab "Other devices" , a yellow exclamation mark will be lit in front of each.
There are no drivers for a dozen devices ... Device Manager in Windows 7
Next, I recommend opening the tab "Mice and other pointing devices" ... In it, you should designate your mouse, as a rule, this is a HID-compatible mouse. If your tab is empty, or it contains only the "ELAN ..." device (touchpad, relevant for laptops), then you simply do not have a driver: either for a mouse (this often happens with gaming mice), or for a USB port controller ...
Mice and other devices
How to update drivers:
- You can install the drivers that came with your computer (usually, they were either downloaded by the seller to your hard drive, or written to a separate CD / DVD);
- Use special utilities to auto-search and update drivers. I have one big article devoted to this on my blog: //ocomp.info/update-drivers.html
- Find drivers by VID and PID (special identifiers by which you can find the manufacturer of your equipment, its brand, model, etc.) in a search engine, for example, Google. This is a universal method, I will consider it below. The only drawback is that there must be access to the Internet (and without drivers for the network card, it may not exist ...).
So, in the device manager you see some device for which there is no driver. Right click on it and open its properties.
In properties open the tab "Intelligence" , select an option "Equipment ID" and copy the first line, which will contain the values of VID, PID, REX, SID (etc.).
Copy the line with VID and PID
Next, paste the string into a search engine (eg Google) and start searching.In my case, for example, dozens of sites were immediately found (and in the first place was the site of the laptop manufacturer), where the drivers were downloaded.
Intel USB 3.0 - Driver
After installing these and restarting the laptop, the mouse was determined and began to work as expected (and the wheel including ☺) ...
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2) Is the USB port working or disabled
The second thing to note is whether the USB port is working at all. True, in this case, the mouse will not work for you at all! That is, even the mouse pointer will not run.
First, turn the mouse over and see if the LED on it is on? If it is on, it is no longer bad, then there is power and everything is in order with the wire. If it does not light up, try connecting another mouse or flash drive to this USB-pot. By the way, USB ports can often not work due to lack of drivers, and not due to physical breakdown (which I wrote about just above).
By the way, it will not be superfluous to connect the mouse to another computer (laptop) - does it work on it?
Such simple permutations very quickly help to determine the culprit ...
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3) Damage to the mouse (breakage). Physical deterioration
With active use of the mouse (especially in games, various shooters, where in a fit of passion - often users press hard and sharply, hit the buttons), it eventually becomes unusable (there is nothing eternal). As a rule, it all starts with: double-clicking the left / right buttons (although you are doing a single one), bad scrolling, the cursor starts to twitch "nervously", etc.
The best diagnosis in this case is to try connecting another mouse to your PC (or this mouse to another PC) and see how it behaves.
In general, with physical wear and tear - the best advice: buy a new mouse (so that it does not cost much). All these repairs, soldering, etc. for an unprepared user end up in 99% of wasted time ...
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4) Incorrect settings in mouse settings in Windows
And the last thing I wanted to dwell on: in the mouse parameters, which are set in the Windows control panel. To check the settings: open the "Hardware and Sound" section in the control panel, then click on the "Mouse" link in the "Devices and Printers" subsection (see screenshot below).
Hardware and Sound: Mouse
Next, open the "Wheel" section and adjust the number of scrolled lines when the wheel moves (this is set for vertical and horizontal displacement separately). For each mouse - the parameter is individual (and it also depends on the user - it is convenient for one when half of the page will turn right away, for another - 1 line is needed ...) .
Vertical and horizontal scrolling
Also, it will not be superfluous to go to the tab Pointer Options and adjust the speed of the pointer. I recommend checking the box next to "Enable increased pointer precision" ... Thanks to this, your mouse will not twitch, as if dumbfounded when you hover over some minor detail, with a slight movement of the pointer.
Pointer parameters
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PS
How to do without a mouse wheel:
- The keyboard has special keys: PgUp and PgDn ... With the help of them, you can quickly scroll the page, it is convenient even if you have a mouse;
- Key "Space" - if you press the key, the page will scroll down. To scroll up, press Shift + Space ;
- You can also drag the slider up or down with the mouse pointer (not very convenient, but also works).
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On this I am finishing the article. All the best!
For additions - a separate merci ...
