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Charging is not performed, why the laptop does not charge the battery (or charging stops at 60%, for example)

Good day!

Not often, but still you have to face one unpleasant problem on laptops: the battery stops charging, Windows says something like "Charging not in progress" (Windows 10), "Plugged in, not charging" (Windows 7).

Moreover, this happens both with old laptops (and batteries) and new ones. There may be several reasons, in this article I will consider the most popular of them (which have helped me more than once to restore the normal operation of the device).

👉 Note: by the way, this error is not always related to a battery malfunction.

Very often it is possible to restore work without buying a new battery, so I recommend that you first do a number of simple steps before running to a service center or store for new components ...

👉 To help!

By the way, if your battery runs out too quickly, I recommend finding out the degree of its wear.

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Why the laptop battery may not charge

The picture on my experimental laptop (which I was asked to deal with) was approximately as follows - the LENOVO laptop was charged up to 60% and then charging was stopped.

The owner, while using the laptop at home, did not even pay attention to how much it was charging, but then, when an autonomous mode was required, he suddenly noticed a "problem". 👀

Battery problem example // no charging, stopped at 60%

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Reason number 1: special. Software that "protects" your battery

Pay special attention if this happens on a new laptop ...

Some laptop manufacturers, by the way, in particular LENOVO, equip their devices with special settings managers.

Among them there are power settings that work in a peculiar way: there are specials. battery charging modes that extend battery life.

The question, in my opinion, is very controversial, and yet, if your charge reaches a certain value (50-60%), and stops, it is almost certainly the reason for this!

How do I find this Settings Manager?

The best option is to open 👉 the control panel, then the manager for installing and removing programs.

Control Panel / Programs / Programs and Features

Further in the list of programs, pay attention to all the utilities from your laptop manufacturer (and indeed to all unfamiliar ones).

Utilities from LENOVO

Having found "suspicious" programs, try to open them through the START menu and see if they have the necessary options.

If you have a laptop from LENOVO - then just search for "LENOVO" and there should be a link to the settings center (this link is also on the desktop and in the START menu). Open it (see the screenshot below 👇).

LENOVO / Windows 10 Settings Manager

Next, in the top menu (by the way, expand the window to full screen to see this menu), select the "POWER" section, and you will notice the appearance of the status of your battery status (as in the screenshot below).

Battery condition

There will be a couple of settings under the battery status:

  1. battery saving mode: using this parameter allows you to extend the life of your battery, however, in this case it will charge up to 50-60%. Just turn off this mode and your battery will be charged up to 100%! By the way, this was exactly the reason in my case;
  2. prolong battery life: if you enable this option, the laptop will automatically select the screen brightness mode, color depth, keyboard backlight, etc. In my opinion, the option will greatly interfere with the work.

Power saving mode

👉 Supplement!

By the way, such utilities and managers from manufacturers can simply be removed from the PC at all.

True, I recommend making a backup copy in order to roll back in case of anything. Without some utilities from the manufacturer, the laptop may start to work unstable!

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Reason number 2: is the power supply working, is everything okay with it

The second thing I want to draw your attention to is the power supply.

The fact is that if you carry your laptop with you often enough, the cords begin to bend and break over time. An example of such a "bend" is shown in the photo below: due to such kinks, power stops reaching the laptop and the device no longer charges.

By the way, in such cases, usually, the battery is either charging or not charging (when you touch the cord, the power appears, if you touch it again, it disappears).

Damaged laptop power supply cord

To check if the power supply is working, do the following:

  1. turn off the laptop completely;
  2. remove the battery;
  3. plug the power supply into your laptop and turn it on. If the laptop works as usual, everything is in order with the device.

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Reason # 3: Battery software malfunction

In some cases, a malfunction may occur with the software in the laptop, as a result of which it stops either completely seeing the battery, or stops charging it.

This can happen for various reasons, most often due to changing the battery one to another, or when the battery is discharged to zero and the laptop turns off (reason: on modern laptops, there is an auto-shutdown when the charge reaches 5%).

And so, I recommend doing the following (it is important to follow the sequence):

  1. turn off the laptop completely;
  2. disconnect the power cord from the laptop;
  3. take out the battery from the laptop;
  4. connect the power supply and turn on the laptop;
  5. then go to 👉 device manager, open the section " Batteries " and delete there "Battery with ACPI Compliant Management (Microsoft)" ... If there are several of them (usually there is only one), then delete everything;

    Remove Battery - Device Manager

  6. turn off the laptop and disconnect the power supply;
  7. insert the battery, connect the power supply;
  8. turn on the laptop and check if the battery has started charging.

In most cases this RESET helps to solve the charging problem. Often, after such a simple operation, the laptop will tell you something like "battery connected and charging" ...

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Reason # 4: battery wear (what is its real residual capacity)

Well, the last thing I wanted to say: it is possible that your battery is simply villages, and therefore does not fully charge (although, usually, a dead battery behaves somewhat differently).

To check the condition of the battery, you can use either special. utilities from your laptop manufacturer, or universal viewing programs PC characteristics (for example, 👉 AIDA64, EVEREST, etc.).

The screenshot below shows the AIDA64 program, section "Power supply" , pay attention to two quantities:

  1. nameplate capacity: the maximum battery capacity declared by the manufacturer. It naturally does not change over time;
  2. fully charged capacity: This is the actual capacity of the battery. Over time, it decreases. When their difference with the passport capacity is 25% (see the paragraph on the degree of deterioration) or more, it is recommended to change the battery (and the laptop will quickly sit down without a connected power supply).

AIDA 64 - full capacity and passport / wear rate 5%

By the way, almost the same information is given by the software (LENOVO settings manager) from the laptop manufacturer, see the screen below.

Almost new battery ...

PS

By the way, be careful with the batteries, if misused (and sometimes with factory defects), some types of such batteries can melt your laptop, burn your fingers, etc. 👉 Here's one example!

In general, if the battery is suspicious, be extremely careful and do not leave the device unattended.

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Add-ons are welcome!

On this I say goodbye, good luck!

👋

First publication: 03/21/2017

Correction: 01/15/2020

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